At Neurohealth Wellness, accessible from www.neurohealthwellness.com.au, we are committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy explains how information is collected, used, stored, and protected when you interact with our website and online services.
If you have any questions about this Privacy Policy, please contact us directly.
This Privacy Policy applies to online interactions only and does not apply to information collected offline or through other channels.
By using this website, submitting forms, or booking appointments online, you consent to the collection and use of your information in accordance with this Privacy Policy.
We collect only the personal information necessary to provide our services.This may include:
When booking an appointment online, you may be asked to provide additional information relevant to scheduling or delivering healthcare services.
Neurohealth Wellness uses VisitBase as our online booking and practice management system.
When you book an appointment through our website, the information you provide is securely processed and stored within the VisitBase system. VisitBase may be used to:
Neurohealth Wellness does not store payment card details. Any payments processed online are handled securely by third-party payment providers integrated with VisitBase.
Your information may be used to:
We do not sell, rent, or trade your personal information.
Like many websites, Neurohealth Wellness uses log files to analyse website usage. Logged information may include IP addresses, browser types, Internet Service Providers (ISP), timestamps, and referring pages. This data is anonymous and used for website analytics and optimisation only.
Our website uses cookies to enhance functionality and user experience. Cookies may store visitor preferences or track page interactions.
You can disable cookies through your browser settings, though some website features may not function as intended.
Neurohealth Wellness complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
You may request access to your personal information or request corrections if information is inaccurate or outdated.
Where applicable, users may also have rights under international privacy laws such as the GDPR or CCPA. Requests will be responded to within one month.
Our website may contain links to third-party websites or services. Neurohealth Wellness is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party services they engage with.
Neurohealth Wellness does not knowingly collect personal information from children under the age of 13 through this website.
If you believe a child has submitted personal information, please contact us so it can be promptly removed.
We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or business operations. Updates will be posted on this page.
If you have any questions regarding this Privacy Policy or how your information is handled, please contact Neurohealth Wellness directly.
If you make a request under these rights, please contact us, and we will respond within one month.
